Social skills are a combination of interpersonal people skills, communication skills, character traits, attitudes, career attributes and emotional intelligence quotient among others that enable people to effectively navigate their environment, work well with others, perform well, and achieve their goals with complementing hard skills. Developing social skills is about being aware of how we communicate with others, the messages we send and how methods of communication can be improved to make the way we communicate more efficient and effective.
There are distinct advantages to having well developed social skills.
- ability to communicate smartly and effectively with co-workers, employers, clients and customers, friends and family members: relationship enhancement
- improvement of time management and organizational skill
- development of leadership teamwork, creativity, efficiency & productivity
- development of presentation skills to enhance sales, project explanations, self-confidence, relationship development
- ability to recognize stress symptom & develop stress deflecting strategies -effective strategies for transition and change.
- increased adaptability to working environment
- brainstorming & problem solving strategies to increase creativity and collaborative outcomes
In the business world, having good social skills is crucial because it affects employees’ productivity and motivation by giving them the ability to work well with others and do their job effectively. It is also effective in job interviews because unemployed people have very limited time to express their abilities and impress the employer which is only possible with high social skills.
Many universities in both Europe and Turkey offer special courses and lessons or opportunities for enhancing the social skills of heir students. Employers of white collar occupations support their workers’ development of social skills through in-service training. But as for the low-skilled blue/pink collar workers, they are not offered any chance to develop these skills and adult education centers do not allocate budget on courses like that.
This project aims at giving an opportunity for low-skilled blue/pink collar workers to develop their social skills by preparing an online web portal. This portal will be personalized for each user by making a test at the sign up process to assess the needs of the user and special social skill needs according to the user’s occupation. After identifying the needs of user, content for developing these skills will be presented to him. At the end of the training another test will be available to the user to evaluate the success of the training. By developing their social skills, workers will have higher efficiency, better relations with all people at work. Unemployed adults will express themselves at job interviews easier and present these skills on their CVs, which will result in better employability chances. Social skills are not limited with only communication, there are other work-related skills which are related with social skills. This project focuses on improving these work-related social skills such as: writing, presentation skills, public speaking, team building, dispute resolution, supervising, managing difficult conversations, persuasion, motivating, networking, adaptability, self-assessment, critical thinking, time management and entrepreneurial thinking.
There will be a handbook that contains the need analysis report and the training content will be prepared for the use of trainers at adult education centers to encourage and support them for opening the social skills training courses and present them a ready to use content and methodology at their centers.
This portal will not be limited for the use of adults. Anyone lacking social skills can benefit from the project outputs.
The project will make the list of social skills that are required for each occupation, thus employers will possess the knowledge for the necessary skills that the employees must have for a certain job. Adults will also learn which skills are required for their occupation. Finally, by implementing the project at a transnational level in all of the participating countries, it is increasing the transferability of skills, transparency of assessment and evaluation of skills and competences and is increasing the mobility of labour across boundaries.