CRM is the basic foundation for every business. No doubt about it. But choosing the right one also matters a lot for your business. A good CRM automation tool helps you with the organized system for your contacts and lead management. In addition, it offers you a centralized platform for managing your sales, marketing, and other activities, thereby giving an excellent option for you to automate your tasks and boost your productivity.
CRM software is all meant for you to best manage your activities and strategies that help you manage the communication with the prospects and customers. Customer is always the king, and managing the customers requires a lot of understanding of their problems and the way forward to help them grow seamlessly.
CRM helps your businesses build relationships with customers and helps to boost customer loyalty. Customer retention is important for a business. Therefore, a great CRM automation strategy is quite significant. A CRM tool, including effective nps measurement tools, provides you with a simple, user-friendly interface.
Importance of CRM for Business
In short, a CRM gives you the following benefits for your business:
- Good client management
- Track your lead performances easily
- Boost your Sales Strategy
- Take care of your customers effectively
- Improve your customer loyalty and retention
These are just a few examples. There are numerous significant benefits that you can enjoy with the best CRM software for your business.
Now, after knowing the seamless benefits that a CRM offer can you, let us look at 6 main CRM software that is well suited for Small scale businesses.
9 CRM software for small business 2022
No matter big or small, every business would enjoy a CRM for their business. Now, what are the top 6 CRM platforms well suited for businesses:
- Hubspot
- Yoroflow
- Salesmate
- Salesforce CRM
- Freshworks CRM
- Zoho CRM
- Pipedrive CRM
- Snovio CRM
- eWay-CRM
Let us take a look at them one by one in detail.
#1 Hubspot
No doubt that Hubspot is an all-time favourite for businesses as it offers you Free CRM with several contacts management. It is a leading cross-platform CRM with easy usage and powerful third-party integrations. It has excellent features that help you organize your contacts and get a clearer idea of your sales pipeline. This is well suited for both simple and complex sales teams. Inclusive of the Marketing synchronization, drag and drop features, easy tracking and scheduling, deal management, email integrations, and more.
The best part is its free CRM version, which helps you manage your contacts seamlessly. You can also perform email marketing and enhance your marketing communications. Workflows are easy to configure and set up and provide you with the best options to manage and optimize your campaigns. Real-time communication with the user’s assistance of chatbots is some of the add-on features that can benefit from Hubspot CRM.
#2 Yoroflow
Are you looking to reduce your sales cycle? Then Yoroflow would be your great option. It is a user-friendly CRM platform with all the advanced features your business would require. With this CRM automation tool, you enjoy seamless sales management, sales pipeline management, marketing automation, sales efficiency, and the best CRM software.
You can plan, execute and track sales and marketing analysis initiatives. Hence, businesses can benefit from the best campaign management and efficient processes. It helps you concentrate on your prospects and manage your communications with them. It also helps you anticipate your customers to reach out to them with personalized communication.
How do you benefit from
- Easy campaign management
- Events planning
- Excellent Lead generation methods
- Track The Team Performance
- Connect with Prospects Easily
- Quick Sales Pipeline Management
- Awesome Customer Service Management
Sales and Marketing automation is a great option for you to look at for your business growth. Reduce all your manual efforts and let the system work for you to get a more productive and efficient way of handling the prospects.
#3 Salesmate
Salesmate is an ideal CRM and customer journey platform that enables you to automate your sales, marketing, and customer support processes. It’s an advanced Saas CRM powered with intuitive features that improve customer engagement, help create optimized marketing strategies, streamline your sales process, and manage all your customer data in one place.
One of its features, email automation, can create highly targeted emails that help you engage better with your prospects and customers. You can also automate your outreach and connect with customers based on their behaviour and actions. Salesmate’s marketing automation feature is highly advanced and allows you to automate various processes such as lead scoring, sending email blasts, conducting NPS surveys, A/B testing, and much more! Overall, Salesmate provides end-to-end solutions for all your sales and marketing needs.
#4 Salesforce CRM
As we know, B2B sales work with emails and opportunities, and salesforce development CRM is the best option for you to expand on your B2B niche by converting potential leads and following them up effectively through automation. This would be a great choice for you. Lead accounts and the details can be followed up efficiently with this tool. Different lead stages can also be captured, and the activities can be customized.
#5 BIGContacts
BIGContacts is a comprehensive CRM, email marketing and contact manager software for small businesses and startups looking to increase customer management efficiency. The software stands out due to its user-friendly design, focused on being simple yet effective. It enables easy management of prospects and customer relationships, tracking contacts, tasks, and calendars all in one place. The built-in marketing automation allows efficient follow-ups, email marketing, and lead nurturing. Its customizable sales pipeline and insightful reports allow users to track sales data and gain deeper insights into their business’s performance.
#6 Freshworks CRM
It is among the best options for lead generation. It is a robust software for small businesses well-suited. It is a user-friendly approach with a sales-centric approach to help you maximize sales conversions opportunities. The best option is the reporting dashboards, email integrations, and telephonic integrations, which help you streamline your sales process. It also helps you get more insights into your performance to boost your conversions.
#7 Zoho CRM
It is a mobile-friendly option and user-friendly interface with excellent social media features. In addition, sales and marketing automation can be configured with customized workflows that require some technical expertise to configure properly. Workflow automation is a hit feature for Zoho. It suits a budget-friendly approach for small businesses, but features will be limited compared to the rest.
#8 Pipedrive CRM
The main application of this CRM for small businesses is Email marketing. It helps you to be in touch with your prospects via email. Keeping track of contacts, email campaigns, and tracking are among the top features. Owing to a highly straightforward approach, it helps you bring the customer closer to your sales funnel with personalized and targeted email campaigns.
#9 Snovio CRM
Snov.io СRM is one of the most versatile platforms for everyone who dreams of automating their sales from prospecting to the closing stage. This free CRM cares about your pipeline, organizes deals, and helps you manage your teamwork from a single place. Meanwhile, you can use Snov.io functionality to identify quality prospects with its email finder, verify addresses, and send automated email campaigns to ensure your sales outreach runs smoothly under your total control.
Top it with easy onboarding and awesome customer support and you’ll get the CRM of your dream!
#10 eWay-CRM
Are you looking to integrate your CRM with Outlook, or are you simply looking for a powerful and well-rounded CRM tool? eWay-CRM is the way to go!
eWay-CRM is the only CRM on the market that doesn’t just integrate with Microsoft Outlook, but it sits right within it. The benefits of a CRM in Outlook are numerous. Perhaps, the biggest one is the ability to fully integrate your email and calendar and synchronize all of your contacts with the CRM. This allows you to convert emails into Tasks, Deals, Projects, Contacts, journals, and calendar events into TimeSheets with a single click.
If you’re a startup, a non-profit, or just working with a limited budget, then eWay-CRM, free with an unlimited number of users or records, might be just what you’re looking for.
So, what is next?
We have covered only a few top-performing CRM automation tools for Small businesses. Now, each of them will have its pros and cons. While selecting the best one for your needs, consider the cost factor, the features required, the seamless integrations you do effectively, and the easy customization options. Some of them consistently top the list for 2022 include Yoroflow, Hubspot, and more.
Are you looking for cost-effective and productive CRM Software to elevate your business?
Act now!
